Different audio sources can have different output volumes.
Adjust the balance between the audio source and your environment using the push button on your hearing aids or the Remote Plus app.
If you continue to have problems with the volume, contact your hearing care professional.
The TV Connector signal through the hearing aids may have a small noticeable delay. Adjust the audio delay of your television speakers in the audio settings menu of your TV.
For more information, consult the user guide included with your television.