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Why can't I hear the program beeps and volume control changes when I push the program toggle or adjust the volume control?

The program toggle and volume control functionality as well as other client controls are disabled during programming. Ensure that the hearing instruments have been re-started after programming by opening and closing the battery door. This will ensure that all the client controls, including the program toggle and volume control are enabled. Alternatively, it may be that the default loudness level and frequency of the beeps is not ideal for the client’s hearing loss or that the beeps have been disabled. To address this concern, navigate to the End Fitting > Beeps screen. In the Beep Setup task box adjust the beep intensity and frequency level via the provided dropdown boxes to improve audibility of the indicators. In the Beep Enabling task box, it is possible to activate/deactivate the desired indicator beeps.

 


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