Netherlands
Consumentensite bezoeken
A Sonova brand

The app Remote Plus kan de Bluetooth-hoortoestellen niet vinden

Is Google Now / Google Assistant compatible with Bluetooth hearing aids?

Als de app Remote Plus geen verbinding maakt met de Bluetooth-hoortoestellen, probeer dan het volgende:

 

1. Eerst controleert u of u nieuwe batterijen hebt. Als u oplaadbare batterijen gebruikt, moeten deze volledig zijn opgeladen.

 

2. Als de hoortoestellen nog steeds niet gevonden worden door de app, gaat u naar Instellingen > App-instellingen > Uw apparaten beheren > Loskoppelen.

 

3. Volg de instructies op het scherm om de hoortoestellen opnieuw te koppelen aan de app.

 

 

To pair your iPhone to your Unitron Bluetooth hearing aids to make phone calls, follow these steps:
1. Go to your iPhone home screen and tap on the “Settings” icon.
2. In the settings menu, tap on the “Bluetooth” icon.
3. Tap on the slider button next to Bluetooth to turn Bluetooth On.
4. Open the battery door of your hearing aids for 5 seconds and then close the battery doors to turn them back on.
5. After several seconds, the name of your hearing aids will appear on the iPhone screen. Tap on it to select.
6. You will now see a message, “Bluetooth Pairing Request” Click “Pair” or “Ok” (depending on your Android smartphone
7. A connection beep will be heard in the paired hearing aid.
Your iPhone is now connected to your hearing aids. 
 
Option 2:

If the call isn’t automatically routed to the Bluetooth hearing aids, tap on the Bluetooth symbol to enable or disable the transmission to the hearing aids.

If the push buttons on the hearing aids are configured as volume buttons, the call volume and the surrounding environment can be adjusted using those push buttons.

If the above steps still do not work, delete the pairing from the smartphone, reboot the phone and the hearing aids, and pair again to the smartphone.