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Aug 22, 2017
Unitron extends and advances Tempus platform line up with Insera ITE family and new Stride M R rechargeable

August 22, 2017 – Kitchener, CanadaUnitron, a global innovator of advanced hearing solutions, today announced further expansion of its Tempus platform line up with Insera, the company’s new in-the-ear (ITE) hearing aid family and Stride M R, a new behind-the-ear (BTE) rechargeable hearing aid. The new products further extend the Tempus platform’s conversations capabilities to wearers of custom hearing instruments and to those patients seeking a greater variety of rechargeable options.

Conversations just got very personal
Addressing the fact that no two ears are built alike, the Insera ITE family’s sophisticated EarMatch process optimizes directional microphone performance by compensating for individual differences in each patient’s ear. The optimal directional performance frees up advanced features in Tempus such as SpeechPro
and Spatial Awareness to provide wearers with fantastic speech understanding in conversation.

“Unitron has engineered its unique Tempus sound processing platform around a philosophy of realism, so everything naturally sounds just the way it should. This means patients are aware of what’s happening around them and know, not only where sounds are coming from, but also perceive the emotional undertones that accompany those sounds,” explains Andre de Goeij, Senior Director, Product  Management and Strategic Initiatives for Unitron. “Driven by Tempus, Insera provides our very best directional performance in custom products,  bringing patients closer to the heart of conversations and ensuring they don’t miss out.”


The Insera Pro is available to US customers in August, 2017 with full product family availability in October, 2017 throughout North America, Europe and Australia.


A rechargeable BTE that is always ready for anything
With the launch of Stride M R, Unitron expands its choice of rechargeable product options, addressing growing patient demand for flexibility and freedom.  Just as patients have become accustomed to charging their smartphones, Stride M R offers similar charge and go capability. Wearers simply charge the hearing instrument overnight, for just 5 – 7 hours, and the hearing instrument is ready to perform for a full 24 hours, including 90 minutes of streaming or 16 hours of continuous streaming. There is no fuss, nor buttons to fiddle with. Patients simply pull out their Stride M R hearing aids, put them on and go. Because hearing happens around the clock, Stride M R offers wearers the flexibility to swap rechargeable battery cells with traditional zinc-air batteries at any time, ensuring patients will never run out of charge.


According to industry research, 70% of patients have indicated a preference for rechargeable hearing instruments1. Unitron now offers two rechargeable styles based on award-winning designs offering wearers the ultimate flexibility in a range of styles: Stride M R, the behind-the-ear rechargeable that is always ready for anything and Moxi Fit R, the world’s smallest rechargeable hearing instrument based on exterior dimensions, compared to other products in its class.

Stride M R will be available in North American, Europe and Australia in early October 2017.

1 Rechargeable hearing aid preferences survey. https://www.hearingtracker.com/blog/rechargeable-hearing-aid-preferences/   August 2016

“Hearing aid wearers spend almost two-thirds of every day in conversation and are busy people on the go. They want to actively participate in conversations in noise and crowds -- difficult situations where wearers struggle the most -- and they want a hearing aid that offers them ease of use and the flexibility to go anywhere at anytime,” says Lilika Beck, Vice President Global Marketing  for Unitron. “With an expanded portfolio of BTE, RIC, ITE product lines and a choice of rechargeable solutions now available on the platform, Tempus continues to change the status quo by delivering unique solutions that are relevant, current and address the most important needs of the emerging healthcare consumer.”



About Unitron
Unitron is a global company that understands the hearing healthcare business is built on strong, personal relationships. We work closely with hearing healthcare professionals to improve the lives of people with hearing loss. A member of the Sonova Group, Unitron has a proven track record of developing hearing innovations that provide natural sound with exceptional speech understanding. Headquartered in Canada, Unitron distributes its full line of hearing instruments to customers in over 60 countries. For more information, please visit us on the web at unitron.com.

Contacts:

Tracy Phillips

Unitron Media Relations

+1 519 895 0100 ext 2121

tracy.phillips@unitron.com

John Urbaniak

Associate Director, Media Relations US

Sonova

+1 331 204 2799      

john.urbaniak@sonova.com

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Jul 24, 2017
Unitron US Names Kate Handley Vice President of Strategic Accounts and Customer Experience
  Unitron, a global innovator of advanced hearing solutions, today announced the appointment of Kate Handley as Vice President of Strategic Accounts and Customer Experience, Unitron US. In this position, Handley will be responsible for defining and delivering an exceptional customer experience for Unitron US hearing healthcare customers, supporting them with the right products and solutions to enable differentiation and business success in a fast-evolving business landscape.

 

“Since 2000, Kate has been an integral part of the Unitron family,” says Mike Dittmann, President, Unitron US. “Her passion for building strong and lasting customer relationships coupled with her ability to understand the unique needs of hearing healthcare professionals has been invaluable to our organization. Creating an exceptional customer experience is so much more than delivering great customer service. It involves every single touch point and extends to every interaction a customer has with our organization. Kate has consistently demonstrated her understanding and belief of this.”

 

“The hearing healthcare industry has significant opportunity for growth by making patient experience a top priority,” says Handley. “Unitron’s focus on delivering an experience that supports the success of our customers  has become a point of distinction and a core brand value for our company. I’m fortunate to be surrounded by professionals who are committed to continually working with our customers to understand their priorities and to incorporate the voice of the customer into the products and solutions we deliver.”

 

Handley’s responsibility for ensuring an exceptional customer experience touches every area of the company, including the U.S. launch of new products and services, training, hosting customer events, customer service, audiology training and technical support, and government services. She’s also responsible for supporting strategic customer accounts, attending to their individual support and business requirements.

 

“It’s an exciting time to be in this industry,” she states. “We’re seeing tremendous advances in technology and in the personalized delivery of hearing healthcare. We want to help our customers capitalize on this opportunity for practice growth. Practices that focus on delivering an exceptional patient experience will achieve greater business success.”

 

Prior to this appointment, Kate Handley served as Director of Customer Experience for Unitron US. Her other roles within the organization have included Director of Strategic Sales Initiatives for Unitron Global (based in Switzerland), Managing Director of Unitron Australia, Marketing Manager for Unitron Canada and Product Marketing Manager for Unitron Global.

 

 

About Unitron

Unitron is a global company that understands the hearing healthcare business is built on strong, personal relationships. We work closely with hearing healthcare professionals to improve the lives of people with hearing loss. A member of the Sonova Group, Unitron has a proven track record of developing hearing innovations that provide natural sound with exceptional speech understanding. Headquartered in Canada, Unitron distributes its full line of hearing instruments to customers in over 60 countries. For more information, please visit us on the web at unitron.com.

 

   

Contacts:

Tracy Phillips

Unitron Media Relations

+1 519 895 0100 ext 2121

tracy.phillips@unitron.com

John Urbaniak

Sonova U.S. Media Relations

(331) 204-2799      

john.urbaniak@sonova.com

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Jul 17, 2017
Aaron C. Jones named Director of In-clinic Success at Unitron US
 

Plymouth, MN — Unitron today announced the appointment of Aaron C. Jones, Au.D., M.S., as its Director of In-clinic Success. Aaron is responsible for spearheading Unitron’s strategy to support practice growth among independent hearing healthcare professionals to promote the delivery of exceptional patient experiences.

 

“In-clinic success is critical to helping independent hearing healthcare providers weather changing market conditions by creating a highly personalized and differentiated hearing care

experience,” states Mike Dittmann, President, Unitron US. “That’s why we’re so pleased to have Aaron join us. Unitron has earned a reputation for being the leader in providing patient-centric solutions which include our open platform technology; Flex and unique software solutions including patient insights. Aaron’s rich background, encompassing hearing healthcare and other disciplines, will bring our in-clinic success strategy to even greater heights.”

 

An effectively executed in-clinic success program will help hearing healthcare providers successfully contend with the forces of today that are dramatically reshaping hearing healthcare, including managed care and a general movement toward consumer-driven healthcare.

 

 “Modern healthcare needs to be much more patient-centered, and Unitron really stands out as the leader in using in-clinic success to promote patient advocacy while improving the performance of practices,” says Aaron Jones, Director of In-clinic Success. “I am excited to leverage my knowledge and experience as a  hearing healthcare professional and business owner to bring Unitron’s visionary in-clinic success initiatives into even more clinics across the US.”

 

Jones’ responsibilities include creating and delivering educational content for hearing healthcare professionals, drawing upon best practices from a variety of healthcare sectors. He’ll also work directly with Unitron customers to help them enhance the patient experience. Says Jones, “Delighted patients are more likely to become ambassadors for their providers, who then realize an increase in repeat purchases and referral business. When in-clinic success is done right, everybody wins.”

 

As a hearing healthcare professional and an entrepreneur, Jones has worked in a variety of clinical settings, including the VA San Diego Healthcare System and a private practice, Ear Audiology, Inc., which he founded. He also possesses 15 years of engineering experience at NASA, Boeing and Illumina. Jones received his Doctor of Audiology degree from the University of California-San Diego and San Diego State University, as well as a Master of Science degree in management from Stanford Graduate School of Business and a Master of Science degree in mechanical engineering from the University of Arizona.

 

 

About Unitron

Unitron is a global company that understands the hearing healthcare business is built on strong, personal relationships. We work closely with hearing healthcare professionals to improve the lives of people with hearing loss. A member of the Sonova Group, Unitron has a proven track record of developing hearing innovations that provide natural sound with exceptional speech understanding. Headquartered in Canada, Unitron distributes its full line of hearing instruments to customers in over 60 countries. For more information, please visit us on the web at unitron.com.

 

   

Contacts:

Tracy Phillips

Unitron Media Relations

+1 519 895 0100 ext 2121

tracy.phillips@unitron.com

Ellyn Winters-Robinson
Ignition Communications
(519) 574-2196
ellyn@ignition.ca

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Apr 04, 2017
Unitron awarded Red Dot: Best of the Best for top design quality and ground-breaking design

Moxi Now brings home Unitron’s first-ever top prize for product design and the company’s 4th and 5th consecutive Red Dot: Product Design awards

April 4, 2017 – Kitchener, CanadaUnitron, a global innovator of advanced hearing solutions, today announced two significant new wins on the product design world stage. For the first time ever, Moxi Now has been awarded top prize for product design by the internationally esteemed Red Dot organization. The world’s smallest wireless receiver-in-canal (RIC) hearing instrument was voted RedDot: Best of the Best 2017 for top design quality and ground-breaking design by the Red Dot jury of 40 recognized experts, selected from a field of thousands of global entries. Stride M, the smallest member of Unitron’s Stride family of behind the ear (BTE) hearing instruments, is also recognized this year with a Red Dot Award: Product Design 2017.



This marks Unitron’s fourth and fifth consecutive
Red Dot awards and the company’s first
Red Dot “best of the best” recognition.

 

 
“To be named “best of the best,” by the Red Dot jury, and to be selected for top prize from a field of thousands of incredible designs is a tremendous honour,” says Bruce Brown, Unitron Vice President of Global Marketing. “It clearly demonstrates to the market Unitron’s global leadership in hearing instrument design.”

 

A perfect combination of aesthetic and functional design

   

The Moxi Now hearing instrument, released to market in the Fall 2016, is designed to make the patient experience simple and enjoyable. The world’s smallest wireless RIC hearing instrument represents the perfect combination of aesthetic and functional design. Unitron’s product design philosophy puts the patient at the centre of design innovation. This is evident from the hearing instrument’s physical design to the enduring value of its performance. Tiny, beautiful and shaped through an organic and smooth design language, Moxi Now provides wearers with all day comfort. Stride M, released in the Spring 2016, is Unitron’s smallest BTE, while offering the highest output of any 312 BTE in the industry.

 

“In the design of Moxi Now, we approached the hearing instrument’s performance with the same human-centred philosophy that governs its design,” says Andre de Goeij, Unitron Director of Product Management and Product Marketing. “The result is an exceptionally well designed, fully automatic device that wearers can set and forget, allowing them to enjoy natural sound with a focus on conversation. The real-world data on a patient’s listening lifestyle, captured by Moxi Now, also provides healthcare professionals with new insights to improve the wearer experience, create deeper engagement and personalization and ultimately improve quality of care.”

 

“Wearers of the Stride M hearing instrument require more power, which typically comes at the cost of a larger size. However, our design teams understood that patient acceptance begins in the hand. They embraced the design challenge to put demanding performance into a small, powerful BTE, with a beautiful and comfortable design and a single easy-to-use control for those with dexterity challenges. It is fabulous to see their exceptional work recognized by the Red Dot jury,” added de Goeij.

 

 

About Unitron

Unitron is a global company that understands the hearing healthcare business is built on strong, personal relationships. We work closely with hearing healthcare professionals to improve the lives of people with hearing loss. A member of the Sonova Group, Unitron has a proven track record of developing hearing innovations that provide natural sound with exceptional speech understanding. Headquartered in Canada, Unitron distributes its full line of hearing instruments to customers in over 60 countries. For more information, please visit us on the web at unitron.com.

 

   

Contacts:

Tracy Phillips

Unitron Media Relations

+1 519 895 0100 ext 2121

tracy.phillips@unitron.com

Ellyn Winters-Robinson
Ignition Communications
(519) 574-2196
ellyn@ignition.ca

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Feb 21, 2017
Unitron Announces New Platform and the World’s Smallest Rechargeable Hearing Instrument

Tempus takes command of conversations while Moxi Fit R offers ultimate flexibility and comfort

February 21, 2017 – Kitchener, CanadaUnitron, a global innovator of hearing solutions, today announced the world’s smallest rechargeable hearing instrument in its class, Moxi Fit R, built on Unitron’s newest platform, Tempus.

Introducing Moxi Fit R - the world’s smallest rechargeable hearing instrument
in its class

Addressing the 70% of patients who want rechargeable hearing instruments1, Unitron’s Moxi Fit R is the world’s smallest rechargeable hearing instrument and brings ultimate flexibility to the company’s award-winning design.


Leveraging the powerful capabilities of the new Tempus platform, Moxi Fit R is:

  • Convenient, providing more than 24 hours of use with 90 minutes of wireless streaming on an overnight charge;
  • Flexible, using both rechargeable and traditional zinc-air batteries when a back-up plan is needed;
  • Easy to use, featuring a telecoil and push button for ultimate control, and,
  • Eco-friendly as the rechargeable solution replaces up to 100 regular batteries

  

Unitron_TempusFamily_Version1_LG_RGB_FIN_HR2

   

Today’s healthcare consumer wants the same flexibility and convenience from their hearing instruments as they are able to have from a smartphone or any other personal device. At the same time, they don’t want to compromise on comfort and aesthetics,” says Andre de Goeij, Director of Product Management and Product Marketing, Unitron. “Moxi Fit R eliminates any existing compromise between a hearing instrument’s rechargeable capability and its size to provide patients with the ultimate flexibly delivered in the world’s smallest rechargeable hearing instrument.”

Tempus platform delivers the best in conversations
People who wear hearing instruments spend over half of each day connecting through conversations2,  and conversations in noise and crowds are the listening situations they struggle with the most3. Tempus brings new technologies to market that allows the wearer to actively participate in all types of conversations, even those taking place with significant background noise. Tempus’s intelligent SoundCore technology enables this by orchestrating four features to understand the listening environment and to make fluid adjustments. Tempus is more accurate and significantly faster at recognizing and locating the primary source of speech than Unitron’s previous platform, delivering the most realistic and natural sound yet.

“Traditional hearing instruments cannot determine the direction of speech and therefore do not benefit the listener who is trying to localize conversational speech.” explains Ara Talaslian, Vice President of R&D at Unitron. “With the Tempus platform, we have been able to achieve a quantum leap forward in accuracy and in our ability to simultaneously understand the listening environment and determine the precise direction of speech. These two capabilities mean a patient’s ability to understand and locate the source of sound goes to the next level, providing better sound quality and a more realistic, natural, and comfortable sound experience. Between the advanced sound system capabilities of Tempus and the small, rechargeable Moxi Fit R, this is by far the most advanced hearing solution Unitron has introduced.”

A consolidated snapshot view into the patient’s listening world
Unitron continues to introduce innovations beyond the product to enhance the overall patient experience; today releasing a new patient insights data screen providing a single snapshot view of the wearers listening lifestyle. Today’s healthcare consumers are more informed, more in control of their healthcare and more demanding of a better patient experience. The groundbreaking connection of Unitron’s Patient Ratings to Log It All and data logging gives hearing healthcare providers consolidated insights to engage in more collaborative discussions with today’s engaged patient and to develop a more personalized solution resulting in improved patient outcomes.

 

1 Rechargeable hearing aid preferences survey. Heaingtracker.com. August 2016
2 Global Listening Environment Study. D. Hayes, Unitron 2016
3 MarkeTrak 9:A New Baseline “Estimating Hearing Loss and Adoption Rates and Exploring Key Aspects of the Patient Journey” Final Report March 2015.


Tempus is available on our Stride BTE and Moxi RIC families. Offered on a full range of award winning RIC and BTE options to choose from, all available at 5 technology levels.

 

MoxifitR_Dynamic_Black_400px

  

About Unitron
Unitron is a global brand that understands the hearing healthcare business is built on strong, personal relationships. We work closely with hearing healthcare professionals to improve the lives of people with hearing loss. A member of the Sonova Group, Unitron has a proven track record of developing hearing innovations that provide natural sound with exceptional speech understanding. Headquartered in Canada, Unitron distributes its full line of hearing instruments to customers in over 60 countries. For more information, please visit us on the web at unitron.com.

Contact:

Tracy Phillips

Unitron Media Relations

+1 519 895 0100 ext 2121

tracy.phillips@unitron.com

Ellyn Winters-Robinson
Ignition Communications
(519) 574-2196
ellyn@ignition.ca

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Jan 06, 2017
Robert Eastman named Vice President Sales for Unitron US

January 06, 2017 - Plymouth, MN, USA — Unitron, a global innovator of advanced hearing solutions, today announced the appointment of Robert (Bob) Eastman as Vice President of Sales at Unitron US.  Eastman will oversee Unitron US commercial sales.

 

“Bob brings a wealth of knowledge, experience and leadership to Unitron US,” says Mike Dittmann, President, Unitron US. “I’m confident that his impressive background, along with his high levels of enthusiasm and energy, will be a tremendous asset in our efforts to support hearing healthcare professionals in their delivery of an exceptional patient experience.”

Eastman brings to the Unitron US function more than 25 years of industry experience. In 2009 he launched the US operations of Hansaton, a Sonova brand, and previously served as General Manager at Phonak US. Prior to this, he was President at Rexton. In conjuction to his sales leadership role at Unitron US, Eastman will continue to head up commercial sales for Hansaton US.

 

“Unitron products and technology are second to none, and I look forward to working with an outstanding group of individuals to strengthen the customer experience, while building new excitement and momentum in the marketplace,” says Eastman. “I’m grateful to my predecessor, Jason Mayer, who established a solid foundation for my work going forward.”

 

About Unitron

Unitron is a global brand that understands the hearing healthcare business is built on strong, personal relationships. We work closely with hearing healthcare professionals to improve the lives of people with hearing loss. A member of the Sonova Group, Unitron has a proven track record of developing hearing innovations that provide natural sound with exceptional speech understanding. Headquartered in Canada, Unitron distributes its full line of hearing instruments to customers in more than 60 countries. For more information, please visit us on the web at unitron.com/us.

Contact:

Dan Lindhorst

Marketing Director, Unitron US

(763) 744-3466

dan.lindhorst@unitron.com

  

    

John Urbaniak

Media Relations,  Sonova USA

(331) 204-2799

john.urbaniak@sonova.com

 

Ellyn Winters-Robinson
Ignition Communications
(519) 574-2196
ellyn@ignition.ca

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Aug 30, 2016
Unitron announces world’s smallest wireless RIC

Moxi Now’s tiny size provides an uncompromising combination of aesthetics, comfort and performance

 

August 30, 2016 – Kitchener, Canada – Proving that small is both beautiful and powerful, Unitron announced today the release of Moxi™ Now, the world’s smallest wireless receiver-in-the-canal (RIC) hearing aid1. Moxi Now is the latest addition to Unitron’s design-focused line up of RIC hearing instruments, including RedDot product design award winners, Moxi Kiss and Moxi Fit.

World's smallest wireless RIC joins the most design-focused lineup on the market
Moxi Now measures just about ¾ of an inch tall and a ¼ of an inch wide. And at 39% smaller volume than Unitron’s next smallest RIC, and 14% smaller than the next closest competitor, Moxi Now delivers amazing comfort, beautiful aesthetics and intuitive functionality in the smallest wireless RIC in the world. Leveraging Unitron’s patient-centric design philosophy, Moxi Now was designed by putting patient needs at the center, offering the discretion wearers crave, in a fully automatic, high performance, wireless hearing instrument they can “set and forget” and wear comfortably all day long.

 

“Through our design philosophy, we remain committed to creating the best and most complete experience possible while making the technology transparent to the wearer,” says Unitron Design Manager, Corey Banham. “Moxi Now’s design language and organic form provides patients with a hearing instrument that is absolutely discreet and comfortable, to address barriers to adoption and improve patient acceptance.”

 

Packed with performance
It is the world’s smallest hearing aid in its class, and Moxi Now does not compromise on performance. Built on the North sound processing platform, it combines the strength of three trailblazing features, SoundNav, Sound Conductor and SpeechZone™ 2, allowing patients to happily participate in every conversation while experiencing natural sound and comfortable listening.

 

Advancing the patient experience with Unitron’s industry-first patient insights

Moxi Now also incorporates Unitron’s industry-first patient insights to enhance counseling and intensify patient engagement. Log It All captures real-world evidence about a patient’s listening lifestyle, while Patient Ratings reveals important in-the-moment information on how patients were feeling about their hearing instrument performance. This powerful combination of objective evidence and subjective insights provides hearing healthcare providers with a complete and accurate picture of a patient’s listening experiences to strengthen evidence-based technology recommendations and improve quality of care.


“Moxi Now may be the industry’s smallest hearing instrument, although the ambitions behind it are quite big, ” says Bruce Brown, Vice President, Global Marketing for Unitron. “It is a product inspired by new consumer expectations with respect to aesthetics, comfort and performance. With patient insights, it provides a tangible way for hearing healthcare providers to improve patient outcomes.”

 

1 Moxi Now is the smallest wireless RIC in the world based on exterior dimensions compared  to other products in its class.

 


About Unitron
Unitron is a global company that understands the hearing healthcare business is built on strong, personal relationships. We work closely with hearing healthcare professionals to improve the lives of people with hearing loss. A member of the Sonova Group, Unitron has a proven track record of developing hearing innovations that provide natural sound with exceptional speech understanding. Headquartered in Canada, Unitron distributes its full line of hearing instruments to customers in over 60 countries. For more information, please visit us on the web at unitron.com.

   

Contact:

Tracy Phillips

Corporate Media Relations, Unitron

+1 519 895 0100 ext 2121

tracy.phillips@unitron.com

Ellyn Winters-Robinson
Ignition Communications
(519) 574-2196
ellyn@ignition.ca

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Please reach out as we are always ready to share more about Unitron!

Tracy Phillips
Corporate Media Relations
(519) 895-0100 ext. 2121
tracy.phillips@unitron.com

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