How to switch off the TV Connector?
The TV Connector will remain on as long as it detects an audio signal.
To switch off the TV Connector, simply switch off the audio signal (television or other connected audio source). The TV Connector will go into standby mode automatically, after 45 seconds.
If the call isn’t automatically routed to the Bluetooth hearing aids, tap on the Bluetooth symbol to enable or disable the transmission to the hearing aids.
If the push buttons on the hearing aids are configured as volume buttons, the call volume and the surrounding environment can be adjusted using those push buttons.
If the above steps still do not work, delete the pairing from the smartphone, reboot the phone and the hearing aids, and pair again to the smartphone.