- Make sure Noahlink Wireless is firmly plugged into a USB port of the computer.
- Make sure the hearing instruments you are fitting are Bluetooth enabled.
- Go to Options > Preferences > Fitting Device > Noahlink Wireless and press the Check Connection button. If connection is not found, this could mean the driver is not properly installed. Install the driver here.
- Try the troubleshooting guidelines for Noahlink Wireless from HIMSA.
If you have tried all of the above and are still unable to fix the problem, please contact Unitron for support.