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Care & cleaning

Proper care and maintenance of your hearing aids ensures the best performance quality and prolongs the life of your hearing instruments.

Cleaning
  • Clean your hearing aids every day. Use a soft cloth, tissue or special hearing aid brush to wipe the outside. Never use alcohol or cleansers. They harm the internal components and circuitry.
  • Use a dehumidifier kit regularly to prevent moisture from entering the hearing aids and damaging the components.
  • Use a wax loop or brush to remove ear wax and other debris. Never use a straight pin or other sharp object to clean wax from your hearing aids.
  • Replace behind-the-ear earmolds when they become dry, cracked, stiff or discolored.
Storing
  • Open the battery door when the hearing aid is not in use. Store it in a cool, dry place.
  • Protect your hearing aids from excessive heat (hair dryer, vehicle glove compartment or dashboard).
Care
  • Do not get hearing aids wet.  Remove hearing aids when swimming, showering, perspiring, etc.
  • Do not use hair care products while wearing hearing aids.
  • Take your hearing aids to your hearing healthcare professional for regular servicing and performance checks.
  • Avoid dropping or banging your hearing aid on hard surfaces.
Batteries
  • Store batteries in a dry, safe location away from children and pets.
  • Replace dead batteries immediately.
  • Always discard batteries carefully.