Help & Support
Hi! How can we help?
How come sound is only coming in one ear while using the TV Connector?
- Verify both hearing aids have a functional battery and are switched on
- Ensure the audio cable is firmly inserted into the TV Connector and your TV (or audio source)
- Re-pair the hearing aids to the TV Connector by holding down the Connect button on the back of the TV Connector until you hear a confirmation beep in your hearing aids indicating a successful pairing.