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Caring for SHIFT hearing devices – best practices

Can I let a family member or friend wear the hearing devices?

No, your hearing devices should only be worn by yourself. It is not recommended to share your hearing devices. 

How should I store my hearing devices?

When not in use, always store your hearing devices in the charger to keep clean. Make sure your charger is connected to an outlet, so your hearing devices keep their charge. Do not leave your hearing devices loose on a table.

If you need to put your hearing devices down and don’t have the charger with you, place them on a clean tissue. Avoid placing your devices on surfaces containing products that could irritate your ears.

How should I store hearing devices if I’m not wearing them for a long period of time?

When not in use, store your hearing devices in the charger.

Can I sleep with hearing devices on?

It is not recommended to sleep with your hearing devices on. Devices should be placed in the charger overnight and plugged into a power source to ensure a full charge for the next day.

Can I wear hearing devices in the shower?

No, do not wear your hearing devices in the bath or shower or immerse them in water.

What happens if I get the hearing devices wet?

If your hearing devices get wet, contact your hearing care professional. Do not attempt to dry them in an oven or microwave.

What is a drying capsule, and how do I use it?

Drying capsules (sold separately) help dehydrate your devices of excess moisture while in the closed charger. There is a space in the inside lid of your charger to store the drying capsule. Contact your hearing care professional to purchase drying capsules.

Help & support

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